HEWQ2612A Genuine HP LaserJet 1010 / 1020 Black Toner Cartridge Advanced HP toner formula for reliable, cost-effective and sharp, professional results, Consistently outstanding print quality, Reliability saves time and increases productivity, All-in-one cartridge is easy to install, maintain.
WARRANTY. Q Office Supplies warrants that Q Office Supplies is the legal and rightful owner of the Supplies or that it is legally licensed and/or authorized to sell and/or distribute Supplies being purchased hereunder. All Supplies delivered hereunder will be free and clear of any and all encumbrances of any kind.
Customers acknowledge that Q Office Supplies is not the manufacturer of any of the Supplies purchased hereunder. Other than the warranties set forth above, any warranty with respect to the Supplies must come from the manufacturer. Q Office Supplies will pass through to Customers any applicable warranties of the manufacturer to the extent permissible. Notwithstanding anything to the contrary, Q Office Supplies's liability is limited to the replacement value of the Supplies.
THIS WARRANTY SUPERSEDES ALL INCONSISTENT PROVISIONS OF ANY AND ALL PURCHASE ORDERS, INVOICES, ACKNOWLEDGMENTS, OR OTHER WRITINGS OR STATEMENTS, WRITTEN OR OTHERWISE. Q OFFICE SUPPLIES DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND PRODUCT LIABILITY, SPECIFICALLY INCLUDING THE IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY. Notwithstanding anything to the contrary, in no event will Q Office Supplies be liable for any indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory, including without limitation loss of data or its use, loss of profits, loss of business, or other economic damages, even if advised of the possibility of such loss or damage.
If for some reason you are not satisfied with your purchase, you may return it in accordance with the following guidelines:
Office supplies may be returned for a full refund within 30 days of the original purchase date with the original sales receipt ("sales receipt" includes register receipt or delivery packing list) or exchanged for an identical item regardless of when you made your purchase. Supply returns without a receipt/packing list will be eligible for an exact-item exchange or a Merchandise Credit for the lowest sales price in the past 60 days. Items no longer stocked by Q Office Supplies will not be eligible for return.
Ink/toner may be returned in the original, unopened packaging within 30 days of the original purchase date with the original sales receipt. Opened ink/toner or ink/toner without a receipt will be eligible for an exact-item exchange or a Merchandise Credit for the lowest sales price in the past 60 days. Ink/toner no longer stocked by Q Office Supplies will not be eligible for return.
Q Office Supplies will only accept the return of technology products in the original packaging (including all accessories and manuals) with the original sales receipt within 14 days of the original purchase date. Opened technology returned within the 14-day period with the original sales receipt will be subject to a 15% restocking fee. Defective technology items with the original sales receipt may be exchanged for the same item within 14 days of the original purchase date. Technology items consist of, but may not be limited to, computers (desktop, laptop or netbook), monitors, digital cameras, hard drives, business machines, networking equipment, projectors, cash registers, digital picture frames, shredders, telephones, computer peripherals and accessories.
Software may be returned in the original, unopened packaging within 14 days of the original purchase date with the original sales receipt. Opened software can only be exchanged for the identical title, with new software unsealed at the time of exchange to complete the return.
Furniture may be returned in the original packaging (including all components and manuals) with the original sales receipt within 14 days of the original purchase date. Special order, manufacturer-direct, custom and preassembled furniture is not eligible for return.
Gift Cards/Prepaid Cards
Prepaid phone cards, Q Office Supplies gift cards and other gift cards purchased through Q Office Supplies are not eligible for return. Prepaid cards and gift cards are not redeemable for cash (unless required by law) and are subject to the terms and conditions stated on the individual card.
Refunds will be made in the same form of payment used for the purchase (checks over $250 will be refunded via a mail check to the customer). Refunds for credit card purchases will only be refunded to the same card used for the original purchase. For customers buying on account, a credit will be issued to that account.
Authorized returns without the original sales receipt will be issued a Merchandise Credit. Any such return is subject to verification and will require a valid State Identification Card, Driver's License, Passport or Military ID. (Merchandise Credits are not eligible for use on the purchase of other gift cards or prepaid cards, or redeemable for cash unless otherwise required by law.)
Q Office Supplies reserves the right to deny any return.
Most order will be filled via UPS, and FedEx depending on warehouse location.
UPS 2 Day
UPS 3 Day
UPS Overnight Saver, UPS Overnight Standard, UPS Overnight Early A.M.
A shipping fee is charged based on the shipping method you select from the checkout process. When your order is shipped, you will receive an email with the tracking number. This way, you can check delivery status!
Please note: Customs may delay your order. All custom duties and taxes are your responsibility.
- We deliver to APO, AP, FPO, or AE addresses.
- Credit card orders are shipped the same day if your order is placed before 5:00p.m EST. Orders placed after that time or on weekend / holidays will ship the following business day.
- Most orders will be shipped via UPS (depending on weight).
- Orders are shipped immediately and should arrive to you within 2-6 business days from the order date, for ground shipping. Orders shipped to Canada may take longer.
- All orders must be made in US Funds.
- Credit card orders are shipped the same day if your order is placed before 9:00p.m EST. Orders placed after that time or on weekend / holidays will ship the following business day.
- Most orders will be shipped FedEx Ground.
- Orders are shipped immediately and should arrive to you within 2-6 business days from the order date. Orders shipped to Canada may take longer.
- All orders must be made in US Funds.
- We will notify you immediately if product ordered is out of stock!
(Which is very rare!)